Terms & Conditions

GeckoFundraising Ltd

Terms and Conditions for the Purchase of Online Training

Last updated: 14 September 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE PURCHASING

These Terms and Conditions govern your purchase and use of online training provided by GeckoFundraising Ltd. By completing your purchase, or by creating an account to access a Free Course, you confirm that you have read, understood and agreed to be bound by these Terms. If you have any questions before purchasing, please contact us at amie@geckofundraising.co.uk.

In summary: you buy a dated Edition of a Course, delivered as a downloadable copy that is yours to keep, in the same way as a printed book. You can also access your Edition through your online account for as long as we continue to provide the training Platform (clause 7.3). Each Edition is frozen at its stated date; we expect to release updated Editions annually as new products (clause 7.5). Our Courses are educational resources, not professional advice, and we cannot guarantee any fundraising outcome (clause 10).

1. About Us

GeckoFundraising Ltd (referred to in these Terms as ‘we’, ‘us’ or ‘our’) provides online training courses and digital learning resources for individuals and organisations working in the charity, not-for-profit and social enterprise sectors, including schools, academies and faith organisations.

Our contact details are:

  • Company name: GeckoFundraising Ltd
  • Company number: 15022555 (registered in England and Wales)
  • Registered address: Castledine House Business Centre, 5 Heanor Road, Ilkeston, DE7 8DY
  • VAT registration number: 524 1742 12
  • ICO registration number: ZB408520
  • Email address: amie@geckofundraising.co.uk
  • Website: www.geckofundraising.co.uk

GeckoFundraising Ltd is a small business operated by its founder. Clause 15 explains how this affects our response times in exceptional circumstances.

2. Definitions

In these Terms and Conditions, the following words have the meanings set out below:

  • “Accredited Course” means a Course that is described as CPD accredited on its course page at the time of your purchase. Only Courses described as CPD accredited on their course page are Accredited Courses.
  • “Agreement” means these Terms and Conditions, together with the Order Confirmation we send you.
  • “Bundle” means a discounted package of multiple paid Courses purchased together, as described on our website at the time of your order.
  • “Business Purchaser” means anyone purchasing for purposes relating to their trade, business, craft or profession, including any person purchasing on behalf of a charity, company, school, faith organisation or other organisation.
  • “Certificate” means the personalised certificate of completion issued through the Platform when you meet the completion requirements stated within a Course.
  • “Consumer” means an individual purchasing wholly or mainly for purposes outside their trade, business, craft or profession.
  • “Content” means all text, video, audio, templates, checklists, worksheets, downloadable materials, resources and other digital material included within a Course, including the Downloadable Copy.
  • “Course” means any online training programme, masterclass, module or digital learning product provided by us, including any Free Course.
  • “Downloadable Copy” means the copy of a purchased Edition that you may download and keep, as described in clause 7.2.
  • “Edition” means a clearly dated version of a Course, with its Content correct as at the month and year stated on the course page. Each Course is sold as a specific Edition.
  • “Free Course” means any Course we make available at no charge, as described in clause 4.1.
  • “Order Confirmation” means the email we send confirming your purchase and providing access details.
  • “Platform” means the website or learning management system through which our Courses, knowledge checks and Certificates are delivered.
  • “You” or “your” means the individual or organisation purchasing or accessing a Course from us.

3. Eligibility, Registration and Your Account

By purchasing or accessing a Course, you confirm that:

  • you are aged 18 years or over;
  • you have the legal authority to enter into a binding contract; and
  • all information you provide during registration and purchase is accurate and complete, and you will keep it up to date.

Each Course purchase provides access for one named learner through that learner’s own account on the Platform. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must not share your access with any other person.

Our Courses are written for, and offered to, purchasers based in the United Kingdom. If you purchase from outside the United Kingdom, you do so on your own initiative, you are responsible for compliance with any local laws that apply to you, and these Terms apply to the fullest extent permitted by law.

If you are an organisation and would like more than one member of your team to complete a Course, each learner requires their own purchase, or you may contact us at amie@geckofundraising.co.uk to discuss a multi-learner arrangement.

We may suspend or terminate your account, without refund, if we reasonably believe that you have shared access, breached the licence in clause 9, used the Platform or Content unlawfully, or behaved abusively towards us. We will tell you the reason. Clause 12 explains the effect of termination.

4. Free Courses, Pricing, Bundles and Payment

4.1 Free Courses

We may make one or more Courses available free of charge. Access to a Free Course is subject to these Terms, with the exception of clauses 5 (right to cancel) and 6 (refunds), which apply only to paid purchases. A Free Course is provided ‘as is’ and may be withdrawn, replaced or updated at any time without notice. A Free Course may be included within a Bundle; where it is, it remains free and its inclusion does not affect the price of the Bundle.

4.2 Prices and VAT

The price of each Course and Bundle is the price shown on our website at the time you place your order, and is confirmed in your Order Confirmation. All prices are stated in pounds sterling (GBP). Prices are shown inclusive of UK VAT at the prevailing rate, with the equivalent price excluding VAT shown alongside. A VAT invoice is issued on every purchase.

We take reasonable care to ensure that prices are correct. If we discover a pricing error before we send an Order Confirmation, we may decline your order or contact you to confirm whether you wish to proceed at the correct price. If we discover an obvious pricing error after an Order Confirmation has been sent, we may cancel the order and refund you in full.

4.3 Bundles and Discount Codes

Bundle pricing applies only to the Courses selected at the time of purchase and only where any required discount code is entered before payment. We are not able to apply Bundle pricing retrospectively, or to swap Courses after an Order Confirmation has been issued, except at our sole discretion. Bundle pricing and discount codes are non-transferable and cannot be combined with any other offer unless expressly stated. Courses added to our catalogue after your purchase are not included in a previously purchased Bundle unless the description of that Bundle on our website at the time of purchase expressly says so.

4.4 Promotional Offers

From time to time we may offer introductory or promotional prices. Any such offer will state on our website the price, the Courses to which it applies and the date on which it ends. Promotional prices apply only to purchases completed within the stated offer period and cannot be applied retrospectively. Savings shown on our website are calculated against the standard single-Course price in force at the time, and that standard price will be a price at which the Course has genuinely been offered for sale for a reasonable period before the offer begins.

4.5 Purchasing and Payment

When you place an order, you are making an offer to purchase subject to these Terms. A legally binding contract between us is formed only when we send you an Order Confirmation.

Unless our website states otherwise for a particular product, payment is taken in full at the time of purchase by debit or credit card through our payment provider, Stripe. We do not store your card details. Access to your Course, including the Downloadable Copy, is released once payment has been successfully processed. Because access is immediate, the checkout asks you to confirm the waiver of your cancellation right described in clause 5.2 before your purchase can be completed. Before you complete your order, the checkout shows you the total price including VAT, allows you to check and correct any errors in your order, and requires you to click a button confirming that your order carries an obligation to pay. These Terms can be downloaded and kept from our website, and your Order Confirmation includes a link to them.

We reserve the right to decline any order at our sole discretion, including where we reasonably suspect fraud, misuse of a discount code, purchase for the purpose of copying or resale, or a breach of these Terms. If we decline your order after payment has been taken, we will notify you promptly and provide a full refund.

If you initiate a chargeback or payment dispute with your card provider, we may suspend your access to the Platform while the dispute is investigated. Where a chargeback is found in our favour, we may require payment of the outstanding amount before access is restored.

If you are a Business Purchaser, different VAT rules may apply. Please contact us before purchasing if you require a VAT invoice in a particular form or have specific billing requirements.

5. Your Right to Cancel (Cooling-Off Period)

5.1 Your 14-Day Cancellation Right

If you are a Consumer, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel your purchase without giving any reason at any time during the period of 14 days beginning with the day after the day on which the contract is formed (the date of your Order Confirmation). This is your statutory ‘cooling-off’ period.

To exercise your right to cancel, you must notify us clearly in writing before the 14-day period expires. You may do so by:

  • emailing us at amie@geckofundraising.co.uk with the subject line ‘Cancellation Request’; or
  • using the model cancellation form set out in Appendix A of these Terms.

If you cancel within the 14-day cooling-off period and have not downloaded the Downloadable Copy, opened any lesson on the Platform or attempted any knowledge check, we will issue a full refund within 14 days of receiving your cancellation notice, using the same payment method as your original purchase.

 

5.2 Waiver of Cancellation Right on Immediate Access

IMPORTANT NOTICE REGARDING YOUR RIGHT TO CANCEL

Because paid Course Content, including the Downloadable Copy, is released immediately on payment, the checkout requires you to give your express consent to immediate supply and to acknowledge that you will lose your right to cancel once you download or begin to access the Content. The consent wording is:

‘I request immediate access to the Course Content and I acknowledge and agree that, once I download or begin to access the Content before the expiry of the 14-day cancellation period, I will lose my right to cancel this contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.’

If you do not wish to waive your cancellation right, please do not complete the purchase online. If you have any questions about this before buying, please contact us at amie@geckofundraising.co.uk.

This waiver applies only if all of the following conditions are met:

  • you have ticked the consent checkbox at the point of purchase (this box is never pre-ticked for you);
  • you have been clearly informed that doing so will result in the loss of your cancellation right; and
  • you have downloaded or begun to access the Course Content before the end of the 14-day period.

Because a purchase cannot be completed without ticking this box, every Order Confirmation confirms that this consent and acknowledgement were given at checkout. Downloading the Downloadable Copy, opening any lesson on the Platform or attempting any knowledge check each counts as accessing the Course Content.

Where you have validly waived your cancellation right, no refund will be issued under this clause 5. Your statutory rights under the Consumer Rights Act 2015 in relation to the quality of the Content (clause 6.1) are not affected.

5.3 Business Purchasers

The 14-day statutory cooling-off right applies to Consumers only. If you are a Business Purchaser, you have no right to cancel once an Order Confirmation has been sent, and any cancellation or refund request will be considered at our sole discretion.

6. Quality of Digital Content and Refunds

6.1 Your Statutory Rights

Under the Consumer Rights Act 2015, digital content supplied to a Consumer must be of satisfactory quality, fit for purpose and as described. If you are a Consumer and you believe that Course Content does not meet these standards, please contact us at amie@geckofundraising.co.uk. Where the Content is faulty, your statutory remedies are for us to repair or replace it or, where that is not possible or has not been done within a reasonable time, to reduce the price by an appropriate amount, up to the full price paid. Nothing in these Terms affects these rights.

A Course is not faulty merely because the law, regulatory guidance or sector practice has changed since the Edition date stated on the course page, because you disagree with an opinion expressed in it, or because you have not achieved a particular fundraising result. Clauses 7.5 and 10 explain what we do and do not promise about currency and outcomes.

6.2 Discretionary Refunds

Outside your statutory rights, we do not offer refunds as standard. We may, at our sole discretion, consider a refund or partial refund where exceptional circumstances arise, for example a serious technical failure on our part that prevents you from accessing a Course for an extended period. A decision to make a discretionary refund in one case does not oblige us to do so in another.

To request a discretionary refund, please email amie@geckofundraising.co.uk with the subject line ‘Refund Request’, providing your name, order details and a clear explanation of the circumstances. We aim to respond within 10 working days, subject to clause 15.

Where a Bundle has been partially accessed or downloaded, any discretionary refund will be calculated pro rata by reference to the Courses not yet accessed, valued at the standard single-Course price, and not by reference to the Bundle price paid. Agreed refunds are processed using the same method as your original payment and within 14 days of our agreeing to issue the refund.

7. What You Receive: Your Edition, Your Downloadable Copy and Platform Access

7.1 Your Purchase Is a Dated Edition

When you purchase a Course, you purchase the Edition of that Course current at the date of your Order Confirmation. The Edition date is stated on the course page before you buy and within the Course itself. The Content of an Edition is correct, to the best of our knowledge, as at that date, and is not changed after that date. In effect, your Edition is fixed at the point of purchase, in the same way as a printed book.

7.2 Your Downloadable Copy Is Yours to Keep

Once your payment has been processed, you may download a copy of each purchased Edition, in a widely readable format such as PDF, for your own use, and keep it permanently. This is the product you have purchased, and your contract with us is performed when it is made available to you. You may keep and use your Downloadable Copy after any closure of the Platform.

Your Downloadable Copy is provided for your own use under the licence in clause 9, and we keep a record of which account each copy was issued to. Each Downloadable Copy may carry an identifying mark linking it to the account to which it was issued, so that copies shared in breach of clause 9 can be identified. This is the only technical protection measure applied to the Downloadable Copy; it does not restrict your own use of the file. Downloaded copies remain subject to the licence terms in clause 9. Knowledge checks, Certificates and any Platform-only features are provided through the Platform and are not part of the Downloadable Copy.

7.3 Platform Access

In addition to your Downloadable Copy, we provide access to the purchased Edition through your account on the Platform, together with the knowledge checks and Certificate for that Course, for as long as we continue to provide the Platform. There is no time limit and no renewal fee while the Platform is provided. We intend to provide the Platform for the foreseeable future, but we do not promise to provide it for any particular period, and we may close it, or restrict access to it, on giving you at least 30 days’ notice by email to the address on your account. We do not offer lifetime or perpetual Platform access, and Platform access is not the product you have purchased; your Downloadable Copy is.

We recommend that you complete the knowledge checks and download your Certificate promptly after purchase, rather than leaving them for a future date. Certificates already earned remain valid as evidence that you completed the Course, and you should download and keep a copy.

We may change the Platform or the software through which Courses are delivered. If we do, we will take reasonable steps to migrate your access and will notify you of any change to how you log in.

7.4 If the Platform Closes

Because you receive your Downloadable Copy at the point of purchase, you will keep every Edition you have paid for even if the Platform closes, whether for commercial reasons or because of the circumstances of the business owner. If we decide to close the Platform, we will give as much notice as we reasonably can, and in any event the notice in clause 7.3. If the Platform closes within twelve months of your Order Confirmation, and you have not yet obtained your Certificate, we will refund the Platform element of your purchase, which we value at no more than 20% of the price paid for the affected Course, in proportion to the unexpired part of that twelve-month period. No other refund is due on closure, because you retain your Downloadable Copy.

7.5 Editions, Currency and Updates

We do not promise that a purchased Edition will remain current after its stated Edition date. Legislation, regulatory guidance and sector practice change over time, and it is your responsibility to check the current position before acting (clause 10). We are under no obligation to update, correct or supplement an Edition after you have purchased it.

We operate an internal Course Content Review Policy, under which we aim to review Course Content periodically and to consider updates when we become aware of material changes. That policy describes our quality assurance practice; it does not form part of these Terms and does not create any warranty or entitlement in your favour.

We expect to issue updated Editions of our Courses on an annual basis, but we are not obliged to do so, and the timing and content of any new Edition are at our discretion. A new Edition is a new product and is sold separately; purchasing an Edition does not entitle you to any later Edition. We may, but are not obliged to, offer existing owners of an earlier Edition a discount on a new Edition, or provide a new Edition free of charge to customers who purchased shortly before its release. Any such offer will be on the terms we announce at the time, and no such offer forms part of your purchase. We may also, at our discretion, publish notes in the learner portal or by email flagging significant changes in law or guidance that affect a Course; we do not promise to do so, or to do so within any timescale.

We will not make changes that fundamentally alter the nature of the Edition you have purchased without notifying you.

7.6 Platform Availability and Technical Requirements

We aim to keep the Platform available at all times, but we cannot guarantee uninterrupted access. Access may occasionally be suspended for maintenance, updates or circumstances beyond our control, including failures of our hosting, software or payment providers. Where planned maintenance is likely to affect access for more than a short period, we will give notice through the Platform or by email where practicable.

To use the Platform you need a suitable internet connection, a device and an up-to-date web browser. To use the Downloadable Copy you need software capable of opening the file format stated on the course page (currently PDF). It is your responsibility to ensure that you have these. We do not accept responsibility for any inability to access Content arising from your own equipment, software, internet connection or technical limitations, or for the loss of a Downloadable Copy that you have failed to keep safe.

Your progress through a Course on the Platform, including your knowledge check answers and the details you enter for your Certificate, is stored locally in the web browser on the device you use to access the Course. It is not stored on our servers and will not transfer to another device or to a different browser on the same device. To keep your progress, you should use the same device and browser each time you return to the Course. Clearing your browser history or site data, or using a private or incognito browsing mode, will erase your saved progress. We do not accept responsibility for progress lost in these circumstances; if it happens you may start the Course again, but we cannot restore your previous answers or issue a Certificate for progress that has not been recorded. Your Downloadable Copy is not affected and can be opened on any device.

8. Assessment, Certificates and Accreditation

Each Course includes knowledge checks and awards a personalised Certificate of completion when you have met the completion requirements stated within the Course, including any pass mark. Knowledge checks are marked automatically. Because your progress and knowledge check answers are stored locally in your browser (clause 7.6), a Certificate can only be generated on the device and browser on which you completed the Course. Certificates certify that you completed a particular Edition of a Course at a point in time; they are not withdrawn when a new Edition is issued.

Our Accredited Courses are CPD accredited by The CPD Group. Accreditation status, and any CPD credits or hours awarded, are those stated on the course page at the time of your purchase. Only Courses described as CPD accredited on their course page are Accredited Courses; no claim of accreditation is made for any other Course. Accreditation is granted to GeckoFundraising Ltd by a third party for a fixed term and may be varied, renewed or withdrawn by that body from time to time. It confirms that the structure and learning materials of the Course have been assessed against The CPD Group’s framework; it is not a review of, or warranty as to, the technical accuracy or completeness of the Content, for which clause 10 applies. We do not guarantee that accreditation will be maintained or renewed after your purchase, a change in accreditation status after your purchase does not entitle you to a refund, and CPD credits apply only to completions recorded while the Course is accredited.

A Certificate is evidence of completion only. It is not a professional qualification, licence or endorsement, and we make no representation that it will be recognised or accepted by any employer, professional body, funder, regulator or other third party. It is your responsibility to check whether a Certificate will be recognised for your purposes before you purchase.

Where your concern relates to the outcome of a knowledge check, your course completion or your certification, our Appeals Policy applies (clause 13).

9. Intellectual Property and Your Licence

All Content included in our Courses, including but not limited to written materials, course structure and design, templates, worksheets, checklists, downloadable resources, knowledge checks and Certificates, is owned by or licensed to GeckoFundraising Ltd and is protected by copyright and other intellectual property laws. This applies equally to Free Courses and paid Courses, and to every Downloadable Copy. The GeckoFundraising name and logo are our trade marks. References to legislation, regulatory guidance and other third-party material are included for educational purposes; such material remains the property of its respective owners.

Your purchase (or free access) grants you a personal, non-exclusive, non-transferable licence, revocable only in the circumstances set out in clauses 3 and 12, to access and use the Content for your own personal or professional development, and, where you are a Business Purchaser, for the internal purposes of the organisation on whose behalf you purchased. You must not:

  • copy, reproduce, publish, distribute, sell, rent, lend or otherwise make available any Course Content, including any Downloadable Copy or any part of it, to any other person or organisation;
  • share your login credentials or allow any other person to use your account;
  • record, screenshot, scrape, download in bulk or otherwise capture Content other than by using the download facility we provide;
  • upload, paste or otherwise input any Course Content into any artificial intelligence tool, large language model, or other system that may retain, reproduce or train on it;
  • adapt, translate, summarise for distribution, or create derivative works from the Content;
  • use Course Content for commercial purposes, including re-selling, sub-licensing, or incorporating it into your own training, consultancy or products, without our prior written consent; or
  • remove, obscure or alter any copyright notice or branding from the Content or any Downloadable Copy.

Breach of these restrictions is a breach of contract and may also infringe our intellectual property rights. We may immediately terminate your licence and your access without refund, and we reserve the right to take legal action, including to recover our losses and reasonable costs.

Templates, checklists and worksheets are provided to help you develop your own materials. You may adapt the outputs you create using them for your own organisation’s use, but the underlying templates remain our property and may not be shared as templates.

10. Educational Purpose, Accuracy and Fundraising Outcomes

IMPORTANT DISCLAIMER

Our Courses are provided for educational and informational purposes only. They offer a general introduction to fundraising principles, practice and UK charity law as at the Edition date stated in each Course. Nothing in any Course constitutes legal, financial, tax, regulatory, governance or other professional advice, and no Course creates an adviser-client relationship between you and us. You should always seek independent professional advice tailored to your specific circumstances before making decisions based on Course Content.

10.1 Accuracy and Currency

Whilst every effort has been made to ensure the accuracy of the information contained in our Courses, we make no representation or warranty as to its completeness or currency after the Edition date. Legislation, regulatory guidance, funder requirements and sector statistics change over time. Always verify the current position with the relevant regulator, the primary sources (for example legislation.gov.uk and gov.uk, including the Charity Commission pages) or an appropriate professional adviser before taking action.

10.2 No Guarantee of Fundraising Outcomes

Our Courses teach skills and approaches. Fundraising results depend on many factors outside our knowledge and control, including your organisation, your project, the decisions of funders and donors, competition for funds and the quality of your own applications. We do not guarantee, and nothing in any Course should be read as a promise of, any grant, donation, funding award, income level or other fundraising outcome. All decisions about whether, how and to whom to apply for funding, and all applications and communications you make, are your own responsibility.

10.3 Third-Party Links, Resources and Statistics

Courses contain links to third-party websites, publications, funder databases and other external resources for your convenience. We do not control those resources and are not responsible for their content, accuracy, availability or any change to them, and a link does not imply our endorsement. Statistics and figures quoted in a Course are drawn from the sources stated and are correct, to the best of our knowledge, as at the Edition date.

10.4 Templates and Tools

Any templates, checklists, calculators, self-assessment tools or worksheets included in a Course are general in nature. They are used at your own risk and must be adapted to your own circumstances. We are not responsible for the results of their use.

11. Data Protection and Privacy

We take your privacy seriously and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. GeckoFundraising Ltd is registered with the Information Commissioner’s Office (ICO Registration No: ZB408520).

We collect and process your personal data (such as your name, email address and organisation) for the purpose of processing your purchase, providing access to your Course, issuing your Certificate, keeping a record of the Courses purchased and downloaded under your account, handling any complaint or appeal, and communicating with you about your learning. Payment card details are processed by Stripe and are not stored by us. Full details of how we use your personal data, how long we keep it, your rights and how to exercise them are set out in our Privacy Notice at www.geckofundraising.co.uk.

Where you create a free account, we may use your name and email address to send you course access details and, where you have opted in, our newsletter or information about other Courses. You may withdraw consent at any time by clicking the unsubscribe link in any email or by contacting us directly. Withdrawal of consent will not affect your access to any Course already purchased.

We will not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent. Any consent you give to receive marketing from us is given separately and is never a condition of purchasing or accessing a Course.

12. Termination

We may terminate this Agreement and your access to the Platform immediately by written notice if you breach clause 3, clause 9 or any other material term of these Terms, if you initiate a chargeback that is resolved against you, or if you behave abusively towards us. On termination for breach, your licence under clause 9 ends and you must delete any Downloadable Copy in your possession; no refund is due. On termination for any other reason, you may keep your Downloadable Copy under the licence in clause 9.

Clauses 9, 10, 14, 15 and 16 continue to apply after termination or expiry of this Agreement.

13. Complaints and Appeals

We are committed to providing a high-quality experience. If you are unhappy with any aspect of your Course or our service, please contact us in the first instance at amie@geckofundraising.co.uk with the subject line ‘Complaint’. Complaints are handled under our Complaints Policy, and concerns about the outcome of a knowledge check, your course completion or your certification are handled under our Appeals Policy. Both policies are available on our website. The timescales in those policies are targets that we work to in the ordinary course of business; they are subject to clause 15.

We are not a member of, and are not required to participate in, any alternative dispute resolution (ADR) scheme. If you are a Consumer and we are unable to resolve your complaint under our Complaints Policy, we will tell you in writing the name and website address of a certified ADR provider and whether we are willing to use that provider. Where your appeal concerns a CPD-accredited outcome, you may also raise your concern with The CPD Group, which operates its own procedures; we will provide current contact details on request. Nothing in this clause prevents you from bringing a claim in the courts.

14. Limitation of Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your statutory rights as a Consumer in relation to the quality of digital content, or for any other liability that cannot lawfully be excluded or limited under English law. If you are a Consumer and digital content we supply damages your device or other digital content, and we have failed to use reasonable care and skill, we will repair the damage or compensate you as required by the Consumer Rights Act 2015.

Subject to the paragraph above, our total liability to you in connection with any Course purchase, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the amount you paid for that Course or Bundle.

Subject to the first paragraph of this clause, we shall not be liable for any indirect or consequential loss, or for any loss of income, loss of profits, loss of funding or grants, loss of business or opportunity, loss of goodwill, or loss or corruption of data, arising from your use of, or inability to use, a Course or the Platform, or from any reliance on Course Content.

If you are a Business Purchaser, we supply the Courses for use in your business, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity, and our total liability is limited as set out above.

15. Events Outside Our Control and Business Continuity

GeckoFundraising Ltd is a small business. We will not be liable for any failure or delay in performing our obligations that is caused by events outside our reasonable control, including illness, injury, bereavement or other personal circumstances affecting the business owner, failure of internet, hosting, software or payment providers, power failure, cyber attack, epidemic, fire, flood, industrial action or government action.

Where such an event affects our ability to respond, the response times and timescales stated in these Terms, in our Complaints Policy and in our Appeals Policy may be extended for the duration of the event, and we will respond as soon as reasonably practicable once it has ended. Where reasonably possible we will post a notice on the Platform or our website.

Your Downloadable Copy is provided at the point of purchase precisely so that your ability to use what you have bought does not depend on our continued availability. If we cease to trade permanently, clause 7.4 applies.

16. General Terms

16.1 Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. If you are a Consumer resident in Scotland or Northern Ireland, you may also rely on the mandatory consumer protection rules of, and bring proceedings in, the courts of the part of the United Kingdom in which you live. Otherwise, any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16.2 Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on our website with an updated ‘Last updated’ date. Changes will not apply to purchases already made; they will apply only to purchases made after the updated Terms are posted.

16.3 Transfer of This Agreement

We may transfer our rights and obligations under this Agreement to another organisation, for example if the business or the Platform is sold or transferred to a successor. We will tell you in writing if this happens and will ensure that the transfer does not reduce your rights under this Agreement. You may not transfer your rights or your account to anyone else without our written consent.

16.4 Severability

If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be deemed severable from the rest of the Terms and shall not affect the validity and enforceability of the remaining provisions.

16.5 Entire Agreement

These Terms, together with your Order Confirmation, constitute the entire agreement between you and GeckoFundraising Ltd in relation to your Course purchase and supersede any prior representations, discussions or agreements. Nothing in this clause excludes any information we are required by law to give you before you buy (including the description of the Course and its Edition date on the course page), which forms part of the Agreement, and nothing in this clause limits liability for fraud.

16.6 Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

16.7 Third Party Rights

These Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

16.8 Notices

Notices from us to you will be sent to the email address on your account, and you are responsible for keeping that address up to date. Notices from you to us should be sent to amie@geckofundraising.co.uk.

Appendix A: Model Cancellation Form

You are not required to use this form to cancel. You may cancel by sending any clear written statement to amie@geckofundraising.co.uk. This form is provided for your convenience. It applies to Consumers only (clause 5).

Appendix A: Model Cancellation Form

You are not required to use this form to cancel. You may cancel by sending any clear written statement to amie@geckofundraising.co.uk. This form is provided for your convenience. It applies to Consumers only (clause 5).

MODEL CANCELLATION FORM

To: GeckoFundraising Ltd, amie@geckofundraising.co.uk

I/We hereby give notice that I/We cancel my/our contract for the purchase of the following online training:

Name of Course / Bundle purchased: ____________________________________________

Order Confirmation date: ____________________________________________

Name of consumer(s): ____________________________________________

Address: ____________________________________________

Email address used for purchase: ____________________________________________

Signature (if notifying by post): ____________________________________________

Date: ____________________________________________

Delete as appropriate where options are given.